“DOGS do SPEAK, but only to those who know HOW TO LISTEN”
Booking: Prior to booking a behaviour package we ask that you schedule a free 15 minute discovery call with our one of our Behaviourists. This will allow us to assess your individual situation and ensure we recommend the most appropriate support for your needs. The link to book this free call can be found below.
When you book your Behaviour Package you will be asked to fill in a brief questionnaire about you, your family and your dog. Shortly after your booking form is received you will receive an email with a veterinary consent form attached. For all behaviour consultations we are required to obtain veterinary consent and your dogs fully clinical history. It is important that we have a collaborative relationship with your vet as medical issues can play a huge part in behavioural problems, and behavioural problems can be the most obvious symptoms of medical problems! We will keep your vet fully informed of our progress and recommendations so your dog's records can be updated.
Part 1: History, First Aid and Management: (Approx two to three hours).
The first part of your consultation involves us having a fairly long conversation about your dog's life and the problem behaviours you are experiencing. This will include lots of questions about your dog's daily routine, medical history, and prior experiences. We do not need to see your dog for this initial conversation so we usually set up an online meeting via zoom. If you prefer to meet face to face you are welcome to come to our office in Llanellen, however, it is unlikely that your dog will also be able to attend at this stage. If you are worried about this for any reason please give us a ring and we can talk through the options.
Part 2: In Person Meet your Dog and Review:
The next step is where we will meet you and your dog in person, and review your progress based on the recommendations in your management and training plan so far, and make any further recommendations or changes that may be needed. This is usually at our training ground in Llanellen, but can be at your home if needed (travel costs may apply). This session is usually for about an hour but may be longer depending on your case.
Part 4: Follow up Sessions:
If you are happy to undertake your training plan independently you will have six weeks of ongoing remote support where you can call on us for further advice or guidance whenever necessary. We can review video footage, diaries, and advise on amending your plan or training if necessary. If you would prefer to have face to face support you can however book further sessions. The cost of these sessions may depend on the nature of the issues you are working through but typically they range from £175 to £250 for four, face to face one hour sessions.
£135 (nb travel costs may apply)
As your behaviour consultation will be veterinary referred and carried out by a fully Qualified and Accredited Clinical Animal Behaviourist it may be possible to claim the cost back from your pet insurance. All policies are different so please check with your insurers. We are happy to provide reports and complete any necessary paperwork at no extra charge. If your pet is not insured and you are experiencing significant hardship we do offer a limited number of discounted consults for those who can show evidence of certain means-tested benefits. Please let us know if you would like more details and if we are still not able to help we can signpost you to other reputable services.
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